Appointment cancellations have the potential to hinder growth, dampen efficiency, and erode profits. Navigating this common pitfall requires a proactive approach that keeps patient satisfaction at the forefront. During this webinar, you will learn practical, easy-to-follow steps that can dramatically decrease cancellations while minimizing revenue loss.
Learning Objectives:
- Understand the financial impact of missed appointments
- Learn how to overcome the most common scheduling pitfalls
- Discover best practices for leveraging email, text, and phone reminders
- Gain actionable steps for managing cancellations and filling empty slots
Speaker
Steven J. Anderson
Founder, Total Patient Service Institute
Co-founder, Crown Council
Co-founder, Smiles for Life Foundation
As entrepreneur, presenter, author and philanthropist, Steven J. Anderson has developed systems for success for professionals, executives and youth alike. As the founder of over a dozen businesses, Steven has propelled organizations and individuals to the highest levels of performance and productivity. He has been named the “Businessman of the Year” and is an Ernst and Young Entrepreneur of the Year finalist. Find Steven on LinkedIn here.
This webinar was originally recorded for the intent and purpose of providing continuing education credits to those who register and complete it. Rectangle Health is no longer offering the opportunity to receive credits and by viewing this webinar, you are not completing a course. This video is now strictly for educational purposes.
